Privacy policy
We take the protection of your personal data very seriously.
This document explains what personal data we collect and how it may be used.
You will also find our contact details should you have any questions or concerns regarding the processing of your personal data.
Who is the data controller?
The data controller for data collected via the contact form is the Palms Web website publisher. Palms Web’s Data Protection Officer can be contacted at the following address: contact@palms-web.com.
What technical data is collected when you visit our site?
When you visit our site, technical data is collected for a limited time, such as your IP address, date, time, time zone, as well as information on the website from which you arrived on this site, your browser and the version of your computer’s operating system.
What personal data is collected when you use the contact form?
When you use the site’s contact form, we collect your name, telephone number, e-mail address and country.
This data is collected for pre-contractual purposes.
For what purposes are your personal data processed?
The technical data collected during your visit to our website will be used for the technical administration of the site and for statistical purposes.
Who is the data collected for?
Personal data collected by Palms Web is intended solely for Palms Web and is not transferred to third parties.
How long is the personal data collected kept?
Prospective customers’ data will be kept for three years from the last contact with you.
Data security and confidentiality
Palms Web undertakes to respect the confidentiality and security of the data you entrust to us, and to implement all appropriate technical and organizational measures, on an ongoing basis, to secure Personal Data and ensure a sufficient level of protection with regard to the Personal Data Regulations.
Profiling
Palms Web will not use data collected via its website for profiling purposes.
Cookies
In certain circumstances, we store information on your computer called “cookies” so that we can offer you certain services or better understand your preferences and optimize our website. Cookies are small text files that often contain a unique identifier and are stored on your computer by a web server. Cookies contain information that can then be read by the web server that stored the cookie. They often consist of a series of characters and numbers and sometimes other information that uniquely identifies your computer.
Some cookies are only stored for the duration of your visit to our website: these are known as “session cookies”. Other, more permanent cookies may remain on your computer after your visit to our website. Our website accesses them each time you return to the site (“identification cookies”). Some cookies stored during your visit to our website may be read and processed by other companies.
You can control cookies on this website by changing your web browser settings to not accept them at all, to accept them on request only, or by deleting them when you close your browsing session. Please note that this may limit the use of certain services and prevent certain sections of the website from functioning properly.
Social media plugins and analysis tools
Our website uses plugins from various social media platforms, including Facebook and Twitter, as well as analytics tools, including Google Analytics. To learn more about the privacy policies and practices of the providers of these social media platforms and analytics tools, please visit their respective websites.
What are your rights and how can you exercise them?
1°) Right of access to personal data
You can contact Palms Web to find out whether your personal data is processed, what the purposes of this processing are, what categories of data are concerned and how long they are kept, who the possible recipients of this data are, and to obtain a copy of this data, in an accessible form.
2°) Right to rectify personal data
If you find that the personal data collected about you is inaccurate, you can ask Palms Web to rectify it.
3°) The right to object to the processing of personal data
You may object at any time to the processing of your personal data by Palms Web by writing to contact@palms-web.com.
4°) The right to request the deletion of personal data
In the case referred to in 3°) above, the data will be deleted from the processing for which it was collected. On the other hand, your personal data that may appear in other processing operations for which Palms Web is responsible or a subcontractor will not be deleted, unless Palms Web accepts your justified request concerning these other processing operations.
5°) Contact details and exercise of these rights
To exercise any of these rights, please send an e-mail to contact@palms-web.com. You can also use the contact form to exercise one of these rights.
6°) Right to lodge a complaint with the CNIL
In the event of a complaint, you may send a request to the Commission Nationale de l’Informatique et des Libertés, at the following address: www.cnil.fr/fr/plaintes.
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