We take the protection of your personal data very seriously.
This document will explain what personal data we collect and how it may be used.
You will also find our contact details if you have any questions or concerns about the processing of your personal data.
Who is the data controller?
The controller of the data collected in the contact form is the publisher of the Palms Web site. The Palms Web data protection officer can be contacted at email@example.com.
What technical data is collected when you visit our website?
When you visit our site, technical data is collected for a limited period of time, such as your IP address, date, time, time zone, as well as information about the website from which you arrived at this site, your browser and your computer’s operating system version.
What personal data is collected when you use the contact form?
When you use the contact form on the site, we collect your name, telephone number, e-mail address and country.
This data is collected on the basis of the execution of pre-contractual measures.
For what purposes are your personal data processed?
The technical data collected during your visit to our website will be used for the technical administration of the site and for statistical purposes.
Who is the recipient of the data collected?
Personal data collected by Palms Web is for the exclusive use of Palms Web and is not transferred to third parties.
How long is the personal data collected kept?
The “prospective” data will be kept for three years from the last contact with you.
Data security and privacy
Palms Web is committed to respecting the confidentiality and security of the data you entrust to us, and to implementing all appropriate technical and organizational measures, on an ongoing basis, to secure the Personal Data and to ensure a sufficient level of protection with respect to the Personal Data Regulation.
Palms Web will not use the data collected via its website for profiling purposes.
In some circumstances, we store information on your computer, called “cookies”, in order to provide certain services or to better understand your preferences and optimize our website. Cookies are small text files that often contain a unique identifier and are stored on your computer by a web server. Cookies contain information that can then be read by the web server that stored the cookie. They often consist of a series of characters and numbers and sometimes other information that uniquely identifies your computer.
Some cookies are stored only for the duration of your visit to our website: “session cookies”. Other, more permanent cookies may remain on your computer after you visit our website. Our website will have access to them each time you return to our website (“identification cookies”). Some cookies stored during your visit to our website may be read and processed by other companies.
This data is kept for a maximum of 13 months from the time of collection.
Social Media Plugins and Analytics Tools
Our website uses plugins from various social media platforms, including Facebook, Twitter, Google+ and analytics tools, including Google Analytics. To learn more about the privacy policies and practices of the providers of these social media platforms and analytics tools, please visit their respective websites.
What are your rights and how do you exercise them?
1°) The right to access personal data
You can ask Palms Web to find out whether your data is being processed, what the purposes of such processing are, what categories of data are involved and how long they are kept, who, if anyone, the recipients of such data are, and to obtain a copy of such data, in an accessible form.
2°) The right to have personal data rectified
If you find that the personal data that has been collected about you is inaccurate, you can ask Palms Web to rectify it.
3°) Right to object to the processing of personal data
You may object at any time to the processing of your data by Palms Web by writing to firstname.lastname@example.org.
4°) The right to request the deletion of your data
In the case referred to in 3°) above, the data will be deleted from the processing for which they were collected. On the other hand, your personal data that may be included in other processing operations for which Palms Web is responsible or a subcontractor will not be deleted, unless Palms Web has formulated a well-founded and accepted request concerning these other processing operations.
5°) Contact details and exercise of these rights
To exercise any of these rights, please write to email@example.com.
It is also possible to use the contact form to exercise any of these rights.
6°) Right to file a complaint with the CNIL
In the event of a complaint, you may file a complaint with the Commission Nationale de l’Informatique et des Libertés, at the following address: www.cnil.fr/fr/plaintes.
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